1. UZIL29.09.2024 в 13:19от
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Как я премиум выпросил...

Тема в разделе "Battlefield", создана пользователем GreyWOLF, 06.06.2012.

  1. GreyWOLF

    GreyWOLF

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    Ravish:
    Thank you for contacting Origin Help. My name is Ravish! How may I assist you today?
    you:
    ------------------------------------------------------------- Receipt of payment of the order № 277374145 / 279993415 Payment (WMTransId) No 673001687 Payment recipient Digital River International SARL (WMID 142067506635) Payment date 5 June 2012. 10:04:20 UTC The amount of payment 30.48 WME Note for payment EA+*Origin.com+order+10367413419 Method of payment Payment is made c personal WMID 208792027203 The result of the SUCCESSFULLY ------------------------------------------------------------ the mail sent to key Z08C-ZZ791-K2KN8-AWT83-DAJBA
    you:
    sorry but the premium is not activated
    you:
    here is my help, I can not for technical reasons him to give
    Ravish:
    Okay.
    Ravish:
    As I understand your premimum pack is not activated, Kornee?
    you:
    yes the key is not suitable
    Ravish:
    Okay.
    Ravish:
    Ravish:
    Let us try some trouble shooting steps to investigate the issue:
    Ravish:
    I would suggest that you first try clearing your browser cache. For this please follow the steps listed at the below given link –
    Ravish:
    http://help.ea.com/article/clearing-your-browsers-cache
    Ravish:
    http://help.ea.com/article/clearing-your-browsers-cache
    you:
    well I listen to but I'm from Russia and use PROMT for me it is difficult to
    you:
    browser cache I have already cleaned the program ccleaner
    Ravish:
    Okay.
    Ravish:
    Please try running your system using the Windows clean boot option. That way you would be able to locate any program that might be interfering with the game. The instructions for clean booting your operating system can be found at the below given link: - http://support.microsoft.com/kb/929135
    Ravish:
    http://support.microsoft.com/kb/929135
    Ravish:
    After the above steps when you reboot your computer you get the option to download the 1gb patch, Please download the patch and enjoy the game.
    you:
    do you think the net running can help I am sure that my system is in excellent condition and likely new fake
    you:
    the patch downloaded by the way
    Ravish:
    Please try to understand its not only you however others were also facing this issue, so suggest you to please perform the steps as suggested.
    you:
    get me please I cannot activate the product not because I have failures in origin and because the key is not likely works
    you:
    forgive me but the reason of bad key fact that I'm Russian?
    you:
    Z08C-ZZ791-K2KN8-AWT83-DAJBA please take a look
    Ravish:
    I have checked your account everything is fine, you are unable to play because the close quarter is yet not released for the computer.
    Ravish:
    I have just confirmed from the seniors.
    Ravish:
    So you are able to play after it would be release for the computer.
    you:
    but the premium access I bought and I want to activate it and the fact that it is not on the pc doesn't matter
    you:
    look here he plays on the pc and it has access
    Ravish:
    Yes, you can use the free packs associated with the premimum pack
    you:
    http://battlelog.battlefield.com/bf3/ru/user/z0mb1eee/
    you:
    and so I want to use them but can't because the key is not suitable
    Ravish:
    You are unable to access the Close Quarter because it is not yet released.
    you:
    I know but please can I activate the content but also play after the release of
    Ravish:
    So I have asked you to please perform the above steps to get the item.
    you:
    but my system in the order I have are the latest updates, a good antivirus license, the problem is in the key of
    Ravish:
    Please try to understand its not only you however others were also facing this issue, So please follow those steps because it is working for others.
    you:
    please I paid for it with his own money and I want to activate it and in the origin of tell me that it is invalid
    Ravish:
    Yes, I can understand you completely please try to understand and perform the steps it works for others and work for you too.
    you:
    and you say that it works for others and as you know please don't say that the problem I have in the computer I am sure that the problem is in the key check it
    you:
    and how do you know that it works?
    Ravish:
    You can see the premimum pack in ingame.
    you:
    Yes the other players
    Ravish:
    Okay.
    Ravish:
    Let me explain you can access the guns, however you are unable to play the close quarter.
    you:
    I know but the activation key to release the additions I can
    Ravish:
    You can use that code on the release date , when it release for the computer.
    you:
    but I want to activate now to use the dogtags
    Ravish:
    You are unable to get those tags because the close quarter is not released you can get only the early access items.
    Ravish:
    Thank you for contacting EA. Is there anything else I can help you with today?
    you:
    Yes I know but you can activate it manually
    you:
    I want to how other players
    Ravish:
    Please try to understand if that would be possible then I definately do that for you.
    you:
    http://battlelog.battlefield.com/bf3/ru/user/z0mb1eee/
    Ravish:
    Thank you for contacting EA. Is there anything else I can help you with today?
    you:
    why can't I like it? and please, I know you can do it
    you:
    please I bought this for my money I'm only 15
    Ravish:
    I have explained everything to you, If you have any other issue let me know. However I have to disconnect you.
    Ravish:
    I can understand you, but I can give you only if it is released.
    you:
    today is my day of birth
    you:
    but how do the other players have a premium?
    Ravish:
    Kornee, Please try to understand. As long as the item is not released we don't have the option to add on.
    Ravish:
    So how I can do that for you.
    you:
    Ravish:
    Thank you for contacting EA. Is there anything else I can help you with today?
    Ravish:
    Bye and have a nice time
    -------------------------------------------------------------------------------------------------------------------------------------------------если помогло кому ставьте + плиз.
     
  2. stern

    stern

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    юмора я так и не понял
     
  3. Bapxammep

    Bapxammep

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    Ты в кратце скажи о чём говорил.
     
  4. oNekiLL

    oNekiLL

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    Бред.
    I have checked the details and above order 10367413419 has been placed using another email id like "@rambler.ru". и всё.
     
  5. Bapxammep

    Bapxammep

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    oNekiLL, Это типа тебе так ответили?
     
  6. oNekiLL

    oNekiLL

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    Да
     
  7. GreyWOLF

    GreyWOLF

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    Ну я просто взял справку о продаже Драгон эйджа переделал дату стоимость и дал ему прочесть_)) и мы перешли в перепалу)) подавил на жалость и вуаля! Премиум мой уже открыл АУГ!
     
  8. oNekiLL

    oNekiLL

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    Продолжил разговор,начал гнать что они другому премиум дали,что я деньги потерял,вроде что то получается
     
  9. GreyWOLF

    GreyWOLF

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    а скан или српавку об оплате они требовали?
     
  10. Bapxammep

    Bapxammep

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    При обращении к ним нужно выбирать Battlefield 3 Premium? - Billing/Purchasing ?
     
  11. Bapxammep

    Bapxammep

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    А чё они все говорят мол не могут что то добавить т.к он ещё не вышел?!
     
  12. oNekiLL

    oNekiLL

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    Почти......
     
  13. Bapxammep

    Bapxammep

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    oNekiLL, После того как он сказал что премиум на другой почте, что ты ему сказал? Типа это ошибка т.д и т.п?